Public Offer Agreement
for the provision of services · version of 4 October 2026
1. General provisions
1.1. This document is the official public offer of Individual entrepreneur Reuta Dmytro Oleksandrovych, Tax ID (ІПН/РНОКПП) 3273302139, registered address: 36 Nauky Avenue, office 228, Kyiv, Ukraine, actual address: 36 Nauky Avenue, office 228, Kyiv, Ukraine, phone: +380 63 892 61 51, email: support@chaplinai.pro (the “Provider”), to enter into a service agreement on the terms set out below.
1.2. The agreement is concluded under Articles 633, 641 and 642 of the Civil Code of Ukraine.
1.3. Acceptance of this offer (full and unconditional acceptance of its terms) is effected by paying for the services on chaplinai.pro. From the moment of acceptance the agreement is deemed concluded in written form and is legally binding.
1.4. By accepting this offer, the Customer confirms that they have read and agree to the Terms and Conditions and the Refund Policy, which are integral parts of this Agreement.
2. Subject of the Agreement
2.1. The Provider grants the Customer access to the Chaplin AI platform (chaplinai.pro) and sells packs of internal accounting units — “points”.
2.2. Points entitle the Customer to use the platform’s features: script and text generation, image generation, voice synthesis and short-video rendering.
2.3. Points are not electronic money, a means of payment, a security or a cryptocurrency; they cannot be exchanged for cash or transferred to another person.
3. Price and settlement
3.1. Pack prices are listed on the Pricing page and are available without registration.
3.2. Prices are quoted in US dollars (USD). The final amount charged is shown on the WayForPay payment page before the payment is confirmed.
3.3. Payment is made by Visa and Mastercard cards, as well as Apple Pay and Google Pay, via the WayForPay payment service. Other payment methods (cash, cash on delivery, payment on receipt) do not apply, because the service is digital.
3.4. Packs of points are a one-time purchase: no automatic renewal or recurring charges are made. Each purchase requires separate confirmation by the Customer.
3.7. Card details are entered on WayForPay’s secure page and are never transmitted to or stored by chaplinai.pro.
4. How, when and where services are delivered
4.1. Method of delivery. The service is digital. Points are credited to the account balance in the personal cabinet automatically. No physical goods are shipped, no courier or postal services are involved, and no physical media are sent.
4.2. Delivery time. Points are credited after WayForPay confirms the payment — normally within 1–15 minutes, and in any case no later than 24 hours after the charge. If points have not appeared within 24 hours, contact support@chaplinai.pro: we will credit them manually or refund the payment in full.
4.3. Validity. Purchased points do not expire and remain on the balance until used.
4.4. Geography. The service is provided over the internet and is available in every country where local law does not restrict it, with the exception of the russian federation and the republic of belarus. As the service is digital, a list of delivery cities does not apply.
4.5. The service is deemed duly rendered once the points are credited to the balance.
5. Rights and obligations of the parties
5.1. The Customer provides accurate data at registration and does not share account access with third parties.
5.2. The Customer undertakes not to use the Platform to create material that breaches Ukrainian law or third-party intellectual property rights, or that contains pornography, incitement to violence or hatred, or disinformation, nor to create copies, replicas or counterfeits of branded goods or any misleading material.
5.3. The Provider may suspend access in the event of a breach of clause 5.2, without refunding the value of points already used.
5.4. Rights to material generated by the Customer belong to the Customer to the extent permitted by applicable law. The Customer is solely responsible for how such material is subsequently used.
6. Refunds
6.1. Refunds and transaction cancellations are governed by the Refund Policy, which is an integral part of this Agreement.
7. Liability
7.1. The Platform is provided “as is”. The Provider does not warrant that the generated result will match the Customer’s subjective expectations.
7.2. The Provider’s aggregate liability is limited to the amount actually paid by the Customer over the preceding 12 months.
7.3. The parties are released from liability in circumstances of force majeure, including hostilities and emergency power outages.
8. Personal data
8.1. By accepting this offer the Customer consents to the processing of their personal data under the Law of Ukraine “On Personal Data Protection”, solely for the purpose of performing this Agreement. See the Privacy Policy for details.
9. Term, amendments and disputes
9.1. The Agreement is in force from acceptance until the parties’ obligations are fully performed.
9.2. The Provider may amend the terms of the offer by publishing a new version on this page. A new version does not apply to orders already paid for.
9.3. Disputes are settled by negotiation and, failing agreement, in accordance with the legislation of Ukraine. The governing law is the law of Ukraine.